How It Works

Switching your business energy supplier with London’s Energy Brokers is straightforward. We do most of the heavy lifting so you can focus on your business. Here’s how our process works from start to finish:

Step 1: Get in Touch & Share Your Info

Everything starts with a quick chat or form submission. You can send us your details online or give us a call. We’ll ask for a few key pieces of information to understand your needs – typically your business address, current supplier, contract end date, and an idea of your energy usage or a recent bill. (Don’t worry if you don’t have all the numbers; we can help you figure it out.) This information helps us accurately compare prices for you. We’ll also likely ask you to sign a standard Letter of Authority – a simple one-page permission slip that lets us speak to suppliers on your behalf. It doesn’t obligate you to anything; it just empowers us to gather quotes and handle the process for you.

Step 2: We Search the Market

Once we know your situation, our team springs into action. We’ll reach out across our network of energy suppliers – from major utilities to boutique specialists – to find the best deals for your business. Because we’re constantly monitoring the market and maintaining relationships with suppliers, we can often get exclusive rates or special offers that aren’t publicly advertised. We factor in everything: unit prices, standing charges, contract length, any available discounts, and terms and conditions. The goal is to find the options that will save you the most money while meeting any preferences you have (for example, green energy or flexible terms). This comparison work happens behind the scenes quickly – often within a day or two we’ll have gathered a range of competitive quotes for you.

Step 3: Review Your Customized Quotes

Next, we’ll present you with the results. We typically compile a shortlist of the top offers we found – many clients like to see a comparison of a few options (say, a 1-year fixed vs a 3-year fixed, or a standard deal vs a 100% renewable option). We’ll walk you through each quote in plain English. That means explaining the prices, contract terms, and any differences like greener energy or slightly higher standing charges, etc. We’ll answer all your questions – this is a no-jargon zone. Our role here is as your advisor: we give you the honest pros and cons of each option (price stability vs flexibility, shorter vs longer term, etc.) so you can make an informed decision. Once you’re comfortable and have picked the deal that feels right, just let us know – whether it’s immediately or after you’ve had a little time to think it over.

Step 4: Switch & Save

After you’ve chosen your preferred energy contract, we take care of implementing it. We’ll handle all the sign-up paperwork with the new supplier and coordinate the switchover from your old contract. This includes sending any necessary termination notice to your current supplier (to ensure you’re not auto-renewed at high rates) and confirming the start date of your new contract. We make sure the timing lines up so that there’s no gap or overlap – your lights stay on the entire time with no interruption in supply. Typically, business energy switches are seamless and complete within 2-4 weeks (sometimes faster). We’ll keep you updated on the progress. Once the new contract kicks in, you’ll start benefiting from your lower rates immediately. You’ll receive confirmation details of your new agreement, and we remain available to answer any questions as you transition to the new supplier.

After Your Switch: We Stay in Touch

Our relationship doesn’t end on the day your new contract starts. We’ll check in to make sure everything is running smoothly with your new supplier. We’ll also be in touch well before your next renewal – as part of our service, we monitor contract end dates so you never accidentally slip onto expensive out-of-contract rates. Think of us as your long-term energy partner: whenever the market presents new opportunities or if you have questions (about bills, adding another site, looking into renewable options, etc.), we’re just a phone call or email away. By working with us, you gain ongoing support for managing your energy, year after year.

That’s it – four easy steps to energy savings. Our process is designed to be efficient and transparent at every stage. Most importantly, remember that this service comes with no cost and no obligation until you decide to move forward with a contract. We’re confident that once you see the value we can bring, you’ll never go back to managing energy the old way. Ready to begin? Request a free contract check today, and let’s find out how much you could save.

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